Bookings
All rates advertised on this web site are strictly subject to availability. There is a limited allocation of rooms available on the offers we advertise.
Special offer rates may not be combined with any other offer. Supplements will be applied to certain rooms. All reservations require written confirmation.
Booking Online
Our online room bookings are processed over secure (https://) connections so that all of the details you provide are transferred using SSL/TLS technology for your security. Please be aware that we accept the following credit / debit cards.
Cancellations, Amendments & Non Arrivals
All cancellations and amendments MUST be made 48hrs in advance, charges will be made in full unless we are able to re-let the accommodation.
Cancellations and Changes made by the Hotel
In the unlikely event that we are unable to accommodate a confirmed reservation it may be necessary to offer an alternative of an equal or a superior standard. If at any time we need to make changes that will significantly affect your stay or we need to cancel your stay, we will tell you as soon as possible, offering a suitable alternative or a refund. This does not apply to minor changes or events during your stay, resulting from unusual or unforeseeable circumstances beyond our control.
Check in Times
Bedrooms are normally available from 2.00pm on the day of arrival and must be vacated by 11.00am on the day of departure.
Events, Weddings and Conferences
All details within the website are subject to availability and subject to separate Terms and Conditions included within the written confirmation provided from Lewtrenchard Manor.
Lewtrenchard Manor understands that every customer has different needs, and we aim to make our hotel facilities available and accessible to all of our guests equally. In instances where this is not possible, we will endeavour to offer a suitable alternative.
We offer a range of facilities for guests with a perspective on disability including a fully accessible bedroom.
Please contact our Reservations Department to enquire about the aspect of our service on which you may wish to receive detailed information.
This might include our services in respect of the following:
- Designated car parking, accessible entrance
- Cloakroom and accessible bedroom
- Menus available in large print
- Assistance dogs welcome
Please contact the hotel on 01566 783222 for enquires
Usage Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Lewtrenchard Manor’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Lewtrenchard Manor’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Lewtrenchard Manor, Lewdown, Okehampton, Devon EX20 4PN. Our company registration number is 7879590 registered in England & Wales. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Privacy policy
This privacy policy sets out how Lewtrenchard Manor uses and protects any information that you give Lewtrenchard Manor when you use this website.
Lewtrenchard Manor is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Lewtrenchard Manor may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01.05.2012.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
| Strictly necessary cookies | |||
|---|---|---|---|
| Name | Typical Content | Usage | Expires |
| ICO_auth | value 1 | controls your cookie preferences | 12 months |
| Performance cookies | |||
| Name | Typical Content | Usage | Expires |
| _utma | random number | Analytics - Google Analytics | 2 years |
| _utmb | random number | Analytics - Google Analytics | 30 minutes |
| _utmc | random number | Analytics - Google Analytics | when you close your browser |
| _utmz | random number + string | Analytics - Google Analytics - information on how the site was reached (e.g. direct or via a link, organic search or paid search) | 6 months |
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Lewtrenchard Manor, Lewdown, Okehampton, Devon EX20 4PN.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.